General Disclaimer

This web site has been established as a source of information for those who visit it. The information contained herein is not intended to be a direct solicitation and does not include full disclosures about each product. Full disclosures may be obtained by contacting any Thomaston Savings Bank office.

The information contained on these pages and the products offered by Thomaston Savings Bank are subject to change. Disclosures or business contracted relating to products and services contained herein are restricted to the State of Connecticut.

Your eligibility for particular products is subject to acceptance by the Bank.

NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, IS GIVEN IN CONJUNCTION WITH THE USE OF THIS WEB SITE, INCLUDING BUT NOT LIMITED TO TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM COMPUTER VIRUS. IN NO EVENT WILL THOMASTON SAVINGS BANK BE LIABLE FOR ANY DAMAGES ARISING IN CONNECTION WITH THIS SITE, OR THE USE OR INABILITY TO USE THIS SITE, OR IN ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF THOMASTON SAVINGS BANK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Use of Hyperlinks

When you use a hyperlink to visit the website of another person or entity, you leave the Bank's website. Your use of hyperlinks to the web site of others is at your own risk. The content, accuracy, and opinions expressed and other links provided by these resources are not investigated verified, monitored or endorsed by the Bank. If you use a hyperlink to a merchant's website, any issues with regard to payments, returns, and refunds are governed by the policies of the merchant from whom the merchandise is purchased, and you must deal directly with the merchant with regard to any of these matters. We are not responsible for the merchant's use of any personal information you provide to a merchant when visiting their website. The use of your personal information by the merchant will be governed by the merchant's policies and procedures.

Web-Site Usage

Actual or attempted unauthorized defacement of this website will result in criminal and/or civil prosecution; we reserve the right to view, monitor and record activity on the system without notice or permission. Any information obtained by monitoring reviewing or recording is subject to review by law enforcement in connection with the investigation or prosecution of possible criminal activity on the system.

Online Privacy Statement

Thomaston Savings Bank understands how important it is to protect the confidentiality of the information our customers and non-customers provide to us online. Described below is our online privacy policy and procedures. If you have any questions regarding this policy or any other information contained on our web site please do not hesitate to contact us or call us at 860-283-1874.

What Information Do We Collect?

At Thomaston Savings Bank we collect, retain and use information about our customers only when we believe that it is reasonably necessary or useful in order for us to operate our business or our affiliate companies. We occasionally collect, retain and use information in order to make products, services and other opportunities available to customers.

What Information Is Collected Online And How Is It Used?

By using Thomaston Savings Bank’s online services, including but not limited to Internet Banking or requesting a loan application online, Thomaston Savings Bank will have access to your information. This allows the bank to provide you with products, services or marketing materials you have requested.

Communication via the Internet through E-mail, “Contact Us” page on our web site, your E-mail address and any responses to your communication will be retained. This allows us to retain an audit trail of our contact and provide you with the product or service information you may have requested.  If you use our loan application request form, this information will be retained and used to provide you with the products or services you have requested.

What are Cookies?

Cookies are information that is sent to your web browser when you click on a link. Your browser stores the information on your hard drive and when you return to the site later, the cookie is sent back to the computer server that originally sent it to you. Cookies provide a way for a computer server to recall a previous request from your web browser. Thomaston Savings Bank does not use or monitor any information received through the use of cookies.

Online Security

Thomaston Savings Bank is committed to protect the confidentiality of your online information.  When accessing Thomaston Savings Bank online Internet banking services we require customers to use a 128-bit browser. Thomaston Savings Bank uses encryption for its Internet Banking and Loan application request page. Encryption is an advanced way of scrambling your online information before it leaves your PC.

When you request information through Internet banking, your request is encrypted as it travels. The bank then decodes your request for information and sends it back encrypted. Your browser then decodes the information. We also have Firewalls in place, which is advanced hardware and software that reviews messages coming in and out of the Internet banking process. Only authorized users are able to pass through the online banking system. This type of technology is designed to prevent hackers from accessing your account.

Thomaston Savings Bank also has a Verisign certificate for its Loan application request page. Verisign is a certification authority on the Internet. This means that the Loan application request page and all information contained within the page are encrypted while being transmitted to your browser and when information is returned to the host web server and prevents anyone from reading the information over the Internet.

Your Responsibility

• The use of User Names, Access ID's and Passwords for online Internet banking is for your protection. Please use care when accessing the Internet and releasing private information.

• Never reveal your User Name, Access ID's or Password to anyone. Notify us immediately if the secrecy of your User Name, Access ID's or Password is compromised.

• • Be sure to use the exit button or log off when logging out of Internet Banking.

• • Don’t leave your PC while you are logged on to Internet Banking.

• • Transmissions through general public E-mail may not be secure. To send or request sensitive account information please use the contact us link on our website.

• We do not knowingly solicit information from children under 13 years old.

If you have any questions please contact us at 860-283-1874 or write us at:

Thomaston Savings Bank
203 Main St.
PO Box 907
Thomaston, CT. 06787

Attention: Vice President/Operations

Any reference made in this statement to the "Bank" and "Thomaston Savings Bank" means "Thomaston Savings Bank, its subsidiaries and affiliates" which includes Thomaston Mortgage Services, Inc. (TMS) our servicing subsidiary and Thomaston Financial Services, Inc. (TFS) our retail non-deposit investment products subsidiary and any other subsidiaries we may establish. "You" and "your" refer to all consumers and current customers and former customers.

Thomaston Savings Bank and its affiliates, Thomaston Mortgage Services, Inc., (TMS) and Thomaston Financial Services, Inc. (TFS) recognize the need to maintain the privacy of any consumer nonpublic financial information we may have as a result of doing business.

We understand that financial information is personal, and we appreciate the importance of maintaining the accuracy and confidentiality of customer information. That is why we have adopted the following information privacy practices.

WHAT INFORMATION DO WE COLLECT?

At Thomaston Savings Bank we collect, retain and use information about our customers only when we believe that it is reasonably necessary or useful in order for us to operate our business or our affiliated companies. We occasionally collect, retain and use information in order to make products, services and other opportunities available to our customers. Depending upon the product or service you request, we may collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms; Information about your transactions with us, our affiliates, or others; and Information we receive from a consumer-reporting agency.

WE WANT THE INFORMATION TO BE ACCURATE

At Thomaston Savings Bank we want to make sure that any personal information we have about you is up-to-date and accurate. If you believe that any of our information is inaccurate, please contact us at 860-283-1874. We promise that we will either get back to you within ten (10) business days with a response or provide you with information on other methods which will allow you to correct any inaccuracies that might exist.

THE TYPE OF INFORMATION WE SHARE AND WHO WE SHARE IT WITH
 

Sharing your information with non-affiliated service providers. It is sometimes necessary for us to provide information, such as your transaction history account balance, name and address to a third party who provides services for us. This may include vendors who prepare account statements, process checks or provide support for one of our products or services. We are permitted by law to disclose this information when our contract with these service providers specifies that: Our vendors must abide by applicable privacy laws and reflect our commitment to the confidentiality of your information; all information disclosed is to be used only for the purpose for which it was originally intended. 

We may also disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. These non-affiliated financial institutions may include service providers, such as an insurance agent. The non-financial companies may be, for example, companies that assist us with mailings.

Sharing your information with non-affiliated third parties as permissible by law. We only make disclosures of our current and previous customers' nonpublic personal information to other non-affiliated companies as permitted or required by law. These disclosures include but are not limited to sharing nonpublic personal information: When we have received your prior consent; when necessary to complete a transaction you have initiated, such as a credit or debit card purchase; with a reputable credit bureau or similar consumer reporting agency; as authorized or required by law or in response to the judicial process.

Sharing your information with our affiliates. We may share some or all of the information we collect about you between our affiliated companies, Thomaston Mortgages Services, Inc. (TMS), our servicing subsidiary and Thomaston Financial Services, Inc. (TFS) our retail non-deposit investment products subsidiary. The information we may share with affiliates includes information about your transactions or experiences with one of our companies (for example, loan balances). This type of information is called "experience information".

Sharing your "non-experience information" with our affiliates.  Under the Fair Credit Reporting Act (FCRA) you must "opt-out" if you do not wish us to share "non-experience information" such as information obtained from outside sources (for example a credit score or you account balance at another institution) and not from experience or transactions that you have had with the Bank , Thomaston Mortgages Services, Inc. or Thomaston Financial Services, Inc.

Sharing "non-experience information" with our affiliates opt-out. In the event that you do not want our affiliated companies to share your "non-experience information" with each other (Thomaston Savings Bank, Thomaston Mortgage Services, Inc. and Thomason Financial Services, Inc.) you may elect to opt-out of this  sharing arrangement by giving notice of your decision in writing to Thomaston Savings Bank, P.O. Box 907, Thomaston, CT 06787. Attention: Vice President/Operations or by calling Thomaston Savings Bank at (860) 283-1874 and asking for the Vice President/Operations (you may call collect if this is a toll call).

Please note that your election to opt-out of this sharing arrangement between Thomaston Savings Bank and Thomaston Mortgage Services, Inc. and Thomaston Financial Services, Inc. will not prohibit or restrict the Bank and the two affiliates from sharing information about you as may otherwise be permitted or required by applicable law.

We do not sell our consumer, current customer or former customer information lists to non-affiliated third parties for marketing, solicitation or similar purposes.

SAFEGUARDING CONSUMER, CURRENT CUSTOMER AND FORMER CUSTOMER INFORMATION. OUR SECURITY MEASURES HELP PROTECT YOU.  At Thomaston Savings Bank we maintain physical, electronic, and procedural safeguards  that comply with Federal regulations to protect your nonpublic personal information. We have appropriate security measures to guard against unauthorized access to consumer, current customer and former customer information.  As a general rule, access within the bank to consumer, current customer and former customer information is limited to persons with a legitimate business or legal reason to know. Our employees are trained on the proper handling of customer information and they understand the importance of confidentiality and privacy responsibilities. Employees who violate these policies will be subject to appropriate disciplinary action.
 

WE WANT TO HEAR FROM YOU

We value our banking relationship with you. If at any time you have questions about the information privacy practices of Thomaston Savings Bank or any of its affiliated companies, please contact us at 860-283-1874.