Thomaston Savings Bank

Impact Report

Stephen Lewis Headshot


Welcome to our Impact Report! We are excited to highlight the positive impact Thomaston Savings Bank, our Foundation, and our employees have made in our community throughout 2023.

Throughout the year, we've been dedicated to enhancing financial wellness and education. Our efforts have included enhancing our existing services, implementing robust fraud prevention measures, and hosting engaging financial literacy workshops. These initiatives are our way of empowering each member of our community with the knowledge and tools they need to thrive financially.

Quality, accessible banking is an ongoing focus for us. We believe everyone should be able to access financial services confidently and conveniently. To that end, our newest location on Main Street in New Britain features bilingual staff, with the ability to serve clients in Spanish and Polish, helping to eliminate language barriers.


Stephen L. Lewis

President & CEO, Thomaston Savings Bank

Financial Wellness & Education

Thomaston Savings Bank is dedicated to improving our product and service offerings to ensure our clients have the resources they need to achieve their financial goals.

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iFi University

iFi University is a free online tool that offers a library of financial resources including articles, courses, infographics, and more. This platform encourages users to better their financial wellness through personalized recommendations, weekly challenges, and goal setting.

Join Today
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Credit Sense

With Credit Sense, our free credit monitoring tool, clients can view their credit score with no impact to their existing score, monitor their credit file with alerts, take a free financial checkup, and more!

Enroll in Credit Sense
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Financial Literacy Workshops

Bank employees hosted a total of 17 financial literacy workshops throughout the local community. Their enthusiasm reflects a genuine desire to engage and educate, fostering a sense of empowerment among attendees to achieve their financial goals and dreams. These workshops cover a range of topics, including fraud prevention, senior wellness, basic financial literacy and more, aiming to equip our community with essential knowledge for a secure financial future.

Fraud Prevention

Thomaston Savings Bank’s fraud team is steadfast in protecting clients against fraud. Thanks to the team’s knowledge and expertise they were able to prevent significant losses.

Total Fraud

Average Fraud

Total Loss Prevented
by Our Fraud Team:

Losses Prevented Due to Positive Pay:

Waterbury Promise

Thomaston Savings Bank is a proud partner of Waterbury Promise. Waterbury Promise is a scholarship program that provides relief to students in Waterbury who are looking to further their education at an accredited Connecticut based college or university. The Bank is thrilled to provide internship opportunities to Promise Scholars as they gain experience and knowledge of the banking industry.

Meet our Promise Scholars!

Graduation Cap iconTriangle indicatorJocelin Quituizaca

Jocelin Quituizaca

Smith Bernard

Smith Bernard

Jocelin Quituizaca

Jocelin first job shadowed at the Bank in March 2023 where she learned more about Thomaston Savings Bank, the banking industry, and possible future career opportunities. She then began as a summer intern in the Community Outreach Department, assisting with the Bank’s Foundation’s Grant Cycle and other administrative duties, and joined the staff part-time that following fall as the Community Outreach Administrative Assistant.

Our Foundation

The Thomaston Savings Bank Foundation is a 501(c)3 nonprofit corporation founded in 1997. It is exclusively funded from contributions made by the Bank, currently holding over $9 million in assets. We invite you to explore more about our Foundation’s initiatives and giving below.

Annual Stats

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Total Foundation Assets

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2023 Foundation Giving

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2023 Bank & Foundation Giving

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Foundation Giving Since Inception

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Total Organizations Impacted in 2023

2023 Grant Cycle

Thomaston Savings Bank Foundation hosts its grant cycle in three phases considering applications from local nonprofit and government agencies who are addressing community needs in their respective county.

Grants in Phase I Hartford County:

Grants in Phase II Litchfield County:

Grants in Phase III New Haven County:

Fuel Assistance Grants

The Thomaston Savings Bank Foundation awarded $33,000 in fuel assistance grants to 11 organizations throughout the community in 2023. These grants provide financial support to those unable to afford essential utilities throughout the year, especially in the winter months.

Act to Impact

The Thomaston Savings Bank Foundation hosted its Act to Impact Employee Giving Campaign, an initiative which allows Bank employees to decide how to disburse grants locally. Employees chose a non-profit organization from each of the three counties the Bank serves to award with a $10,000 grant.


“Thomaston Savings Bank, its Foundation, and employees have been incredibly supportive of survivors of domestic and sexual violence and its prevention. Grant awards, including Act to Impact, assist Susan B. Anthony Project in raising up to 50% of income annually to assure there are no interruptions in service to our clients. Our organization and our community is strengthened by this support from Thomaston Savings Bank.” - Jeanne Fusco, Executive Director, Susan B. Anthony Project

Brian's Angels


Hartford County

Brian’s Angels Homeless Outreach, Inc.

Our Board

Thomaston Savings Bank’s Board of Directors consists of 10 community leaders who live and work within the local community. Their local expertise enables us to make informed, impactful decisions that benefit everyone we serve.

The Board of Directors lead by example, dedicating countless hours to professional and civic organizations for the good of the community.


Amid some uncertainty in the banking industry, Thomaston Savings Bank remains well capitalized and resilient to adverse market events. Its strong capital and liquidity positions, diverse deposit base, and high-quality loan portfolio enable the Bank to withstand economic headwinds and market volatility.


“Thomaston Savings Bank’s balance sheet is a testament to the financial strength of the Bank. Our Tier 1 Capital is more than double the regulatory minimum for a well-capitalized institution, we maintain healthy levels of liquid assets, and implement prudent underwriting practices, resulting in a very low risk profile.”- Becky Stokes, EVP, Chief Financial Officer


Our dedication to accessible banking ensures a seamless and welcoming experience, empowering all clients to manage their finances conveniently and confidently.

New Britain Branch

Our 233 Main Street, New Britain Branch is open for all your banking needs. We are excited to be a part of the New Britain community and look forward to building relationships that contribute to its prosperity. Our staff includes individuals fluent in English, Spanish, and Polish, helping to ensure that language will never be a barrier to quality service.

Thomaston employee discussing lending services with customer at a table

Lending Services

Thomaston Savings Bank is thrilled to announce a significant enhancement in our lending services. We have streamlined our processes to make lending more accessible to non-U.S. citizens, a solution commonly referred to as ITIN lending. We recognize the importance of accessibility to comprehensive financial solutions and with our updated lending options, non-U.S. citizens can now experience a smoother and more efficient loan application process.

Financial Goal Getter Coming Soon!

Unsure of the path to take on your financial journey? Enter the Financial Goal Getter! This resource is designed to help our clients take the next steps toward their financial success. After completing a brief survey, clients receive a custom set of solutions to assist them in furthering their financial wellbeing.

Opening Doors

Start Your Banking Journey with the Uncommon Account

The Uncommon Account is ideal for anyone who is just starting their banking journey or looking to start fresh. With only $10 to open, this account offers unique features including no minimum balance and no overdraft fees.

Learn More

First-Time Homebuyer Program

The First-Time Homebuyer Program is designed to assist individuals either buying homes in low- and moderate-income census tracts, or low- and moderate-income individuals purchasing homes in any of the Bank’s communities in Connecticut.

Learn More

More Than Bankers

At Thomaston Savings Bank, our employees are more than bankers. They actively seek out opportunities to get involved in the community through various organizations and causes.

Can Do Crew

Participating in 35 projects over the course of the year, the Thomaston Savings Bank Can Do Crew remains committed to giving back to our community. From donating time, money, and resources, our employees are dedicated to giving back for a good cause.

Total Employee Volunteer Hours:

can do crew healing hoofbeat hike
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Denim Days

The Bank's Denim Days allow employees to wear jeans on Fridays throughout the month for a small donation to a preselected, local, non-profit that provides vital services to the community. If employees donate a total of $1,000 or more throughout the month, the Bank donates an additional $1,000 to the organization.

Total Donations:



Salvation Army

Thomaston Savings Bank employees are dedicated to the community, managing the Thomaston, Terryville, and Harwinton kettles for the Salvation Army. With the help of more than 10 volunteers, employees raised over $4,450 across the three towns to go toward supporting the wide range of programs and services of the Salvation Army.

salvation army

“As the Treasurer for the Salvation Army Litchfield Hills Service Unit since 2019, I have had the privilege of seeing firsthand just how impactful the organization is to our local communities. I am fortunate that the Thomaston Savings Bank leadership team and my colleagues have continued to support me and the annual kettle campaign through volunteerism and donations. I am so proud to represent both wonderful organizations.” - Marissa McGee, VP, Senior Operations Officer

United Way

Annual Workplace Campaign

Thomaston Savings Bank is proud to support local United Way organizations in their efforts to provide basic needs, education, and financial stability to every person in the community.

Donated by Employees

Total Branches & Departments with 100% Participation

Increase in Donations


Stock the Pantry Initiative

Employees collectively donated over 2,000 pounds of healthy food items to the United Way of Greater Waterbury’s Stock the Pantry Campaign. This campaign distributes food to ten local food pantries who will offer their services throughout the local community.

United Way Day of Caring

United Way of West Central

Employees participated in the United Way of West Central CT’s Day of Caring in May by assisting Bristol Adult Resource Center with landscaping and building a swing set.

United Way of Greater Waterbury

Bank employees also volunteered at the United Way of Greater Waterbury’s Day of Caring assisting with various projects at Waterbury Youth Services.


CT Foodshare Mobile Pantry

Our Can Do Crew partnered with the United Way of Greater Waterbury and CT Foodshare to staff their mobile pantry once a month. The Mobile Pantry is stocked with fresh fruits and vegetables for those in need every other Thursday in Waterbury.

Employee Achievements

Thomaston Savings Bank is proud to invest in our employees with our Tuition Reimbursement Program. This benefit encourages personal development while also assisting employees in increasing effectiveness in their current position, preparing them for advancement and more.

Tuition Reimbursement Program

Andrea Phillips

Andrea Phillips

AVP, Loan Operations Officer

Master of Business Administration

Courtney Esposito

Courtney Esposito

Commercial Lender Trainee

Masters in Ethics and Compliance
– Forensic Accounting

Giuliana Rinaldi

Giuliana Rinaldi

Loan Operations Assistant

Master of Science in Finance with
a Concentration in Global Finance Trading

Professional Development & Leadership Programs

Patrick Quinn

Patrick Quinn, SVP, Chief Information Officer

ABA Stonier Graduate School of Banking Graduates

Patrick Quinn, SVP, Chief Information Officer

Todd Burton, SVP, Chief Consumer Banking & CRA Officer

Connecticut School of Finance & Management Graduates

Rachael Gagnon, Commercial Lender Trainee

Rosanne Palladino, Officer, Direct Banking Officer

ASPIRE Leadership Academy

Emily Gagnon, Direct Banking Specialist

Laura Serro, Applications Administrator

Greater Waterbury Leadership Program

Brian Valletta, Assistant Branch Manager

New Leader in Banking

Marissa McGee, VP, Senior Operations Officer

Community Giving

  • 7th Regiment Youth Performing Arts
  • AAMC Inc.
  • Acts 4 Ministry, Inc.
  • Albanian American Cultural Club
  • Alzheimer's Association
  • American Cancer Society
  • American Clock & Watch Museum
  • American Italian Civic Club
  • American Legion Post 195
  • American Legion Post 2
  • American Legion Post 22
  • American Red Cross Connecticut Chapter
  • Angioma Alliance
  • Are You Dense Inc.
  • Avon Unico
  • Bags Foundation CT, Inc.
  • Baseball Association of Wolcott
  • Beacon Baptist Fellowship Church
  • Beautiful Lives Project
  • Bethlehem Ambulance Association
  • Bethlehem Fair Society
  • Bethlehem Firefighters Association
  • Bethlehem Land Trust, Inc.
  • Booshay-Pelosi Charity Tournament
  • Boys & Girls Club of Bristol
  • Boys & Girls Club of Greater Waterbury, Inc.
  • Boys & Girls Club of New Britain
  • Brass City Harvest, Inc.
  • Brian Gibbons Homeless Outreach
  • Brian O’Connell Homeless Project Inc.
  • Brians Angels
  • Bridge Community Church
  • Bristol Adult Resource Center Inc.
  • Bristol Blues Baseball
  • Bristol Central High School Grad Night
  • Bristol Child Development Center
  • Bristol CT Little League
  • Bristol Girls Little League
  • Bristol Historical Society
  • Bristol Hospital Foundation

Routing #: 211174259

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