Consumer Financial Assistance

Deposit Accounts

For all consumer and business customers, next-day availability for funds from deposited checks has been permanently increased from $200 to $500.

Loan Payment Assistance

If you are experiencing financial hardship as a result of COVID-19, you may qualify for up to a 90-day grace period (also commonly referred to as payment forbearance) for mortgage, home equity, personal, and auto loan payments. In addition, we may provide an opportunity to extend the forbearance period if you are faced with continued hardship resulting from COVID-19.

If you are granted payment assistance, we will not report late or missed payments during the forbearance period to credit reporting agencies.

Next Steps

Step 1 - Complete a COVID-19 Borrower Assistance Form

Download and complete our COVID-19 Borrower Assistance Form.

COVID-19 BORROWER ASSISTANCE FORM

Step 2 - Initiate Your Request for Assistance

Complete and submit the information below to intiate your request for payment assistance. A Loan Officer will contact you soon to discuss your request and collect your completed COVID-19 Borrower Assistance Form.

Borrower's Name (First and Last) *

Co-Borrower's Name (if applicable)

Home Address *

Phone Number *

Email Address *

Employer or Source of Monthly Income *

Loan Type *

How has COVID-19 caused you financial hardship? *

16 Convenient Thomaston Savings Bank Locations:

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