Response Time: Due to a high volume of requests, it may take us up to 5 business days to notify you of the outcome of our review.
Automatic Payments Notice: If you have established automatic payments for your loan or line of credit, and your next payment due date is within the next 3 business days, please call us at 855.344.1874. Otherwise, your automatic payment may process on your next scheduled due date before we are able to process your request.
We understand taking the first step to ask for help isn't always easy. We are committed to providing you with the individualized attention you expect and deserve.