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Top Frequently Asked Questions

What is my routing number?

Your Thomaston Savings Bank routing number is 211174259. You can find this and your account number at the bottom of your checks.

Where can I find current personal CD rates?

Find the most current Personal CD rates available through Thomaston Savings Bank here.

On what holidays are TSB branches closed?

Thomaston Savings Bank is closed on a number of holidays, all of which can be found in our Holiday Schedule.

Does TSB offer overdraft services?

Yes. With Thomaston Savings Bank's overdraft services, you can avoid costly fees and save time. To apply for an overdraft line of credit or to link another deposit account for overdraft protection, please contact us.

Does Thomaston Savings Bank support Zelle® or Venmo Transactions?

Yes, Thomaston Savings Bank supports Zelle - a fast, easy and secure way to send money to friends and family. Zelle can be used to transfer funds right from your account! Simply download the mobile app, enroll with your email and phone number, and connect to your Thomaston Savings Bank account. A paperless option, Zelle gives you the freedom to send money from the comfort of your phone—and from a bank you trust—in just minutes. 
 

LEARN MORE      ZELLE FAQs

Where can I find current business CD rates?

Find the most current Business CD rates available through Thomaston Savings Bank here.

Does TSB sell/accept foreign currency?

As a convenience to our valued customers, Thomaston Savings Bank can provide foreign currency orders upon request in addition to accepting foreign currency for redemption.

If you wish to get a foreign currency order, please keep in mind that:

  • Foreign currency orders are typically available for pick-up in as little as two business days
  • All orders must be picked up at the Thomaston Savings Bank Main Street branch in Thomaston, CT.

Where/how can I download a direct deposit authorization form?

You can download the direct deposit form for your employer right on the Thomaston Savings Website by clicking here or by visiting the Conveniences Services page, here.

Can I send and receive money through my Thomaston Savings Bank account with apps like Zelle®, Venmo or Popmoney?

Yes, Thomaston Savings Bank supports Zelle - a fast, easy and secure way to send money to friends and family. Zelle can be used to transfer funds right from your account! Simply download the mobile app, enroll with your email and phone number, and connect to your Thomaston Savings Bank account. A paperless option, Zelle gives you the freedom to send money from the comfort of your phone—and from a bank you trust—in just minutes. 

LEARN MORE      ZELLE FAQs

How do I replace or report a lost or stolen debit card?

If you believe at any time that your finances may not be secure—i.e. you have become a victim of identity theft, you have lost your card, or you believe your financial information is at risk of being compromised—please contact Thomaston Savings Bank immediately.

Report a Lost or Stolen VISA® Debit Card

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