Each year, Forbes conducts several ranking lists for varying industries, and
this year, Thomaston Savings Bank was named not only the top in-state bank in Connecticut,
but also the top overall in the country. This was the first-ever survey of its kind by Forbes,
conducted in response to the recent uptick in online banking institutions—and the resulting need
for physical community banks to compete.
“It is truly an honor to be recognized as the top performing bank in the country, particularly when
it relates to service, trust, delivery and overall satisfaction,” said Thomaston Savings Bank
President, Stephen L. Lewis. “We are grateful to our customers for selecting us and to our
employees, who consistently uphold our values and service standards.”
Forbes, in collaboration with analytics firm Statista, performed the anonymous survey – asking
more than 25,000 participants to rank banks in the region. The criteria for ranking included
general satisfaction, digital services, financial advice, branch services and trustworthiness. With
final scores ranging from 40 to 95.4, Thomaston Savings Bank came out on top.
With an ultimate aim to provide the highest quality financial services tailored to Connecticut
residents and businesses alike, Thomaston Savings Bank is honored to have earned this
recognition. Come see why You Get More When You’re Next Door by visiting