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Financial Relief is Here

When circumstances make it difficult for you to keep up with your mortgage and other payments, you do have options. If you are experiencing temporary or long-term hardship, call on your neighbors at Thomaston Savings Bank for help.

Here When You Need Us Most

Financial challenges can leave you feeling stuck, unsure about the future, and even embarrassed. The team at Thomaston Savings Bank is here to help without judgment. Our Special Assets Team will work with you to keep the process simple, help you to understand your options, and guide you on the path to financial relief.

Contact a Member of the Special Assets Team

How to Get Started

  1. Download the Borrower Assistance Request Form
  2. Prepare a written explanation of your hardship.
    • Describe the specific nature of your hardship (i.e. income reduction, divorce, medical issues, etc.)
  3. Gather your information.
    • Prepare information about you and all of your income, expenses, and assets, including:
      • Your intentions to either keep or transition out of your home
      • Monthly living expenses
      • The property’s status
      • Your home’s real estate taxes
      • Homeowner’s insurance premiums
      • Bankruptcy
      • Your credit counseling agency
      • Other liens, if any, on your property
    • Gather required documentation per your hardship (see application for details)
    • Fill out the Borrower Assistance Request Form completely and accurately.
  4. Have questions or need help? Contact our Special Assets Team for assistance.
    • A member of our team will personally guide you through the process of applying for our borrower assistance program.

Download the Form

*NOTE: Please download and save the form on your computer before filling it out.

Upload Form and Documentation

*A secure portal will open in a new window in which you may upload the completed form.

You Have Options. Contact Our Special Assets Team Today.

Download and complete the Borrower Assistance Request Form, fill in your details below, and attach your completed form along with any required documentation. A member of our team will be in touch as soon as possible.

**NOTE: Do not enter any personal or sensitive information into the comment box above. Please use the secure portal by clicking on the "UPLOAD FORM AND DOCUMENTATION" button above to upload your completed form.