If you're struggling to make your mortgage or other payments, we may be able to help. If you are experiencing temporary or long-term hardship, call on your neighbors at Thomaston Savings Bank.
Support in Tough Times
Facing financial challenges can be overwhelming… and even a little embarrassing at times. But you're not alone. At Thomaston Savings Bank, we don't judge – we support. Dedicated to assisting borrowers, our Special Assets Team will explain available options clearly, and help guide you on the path to financial relief.
Eligibility for assistance will depend on your specific situation and is not guaranteed.
Do not delay in contacting us – failure on your part to act may result in foreclosure proceedings being initiated on your mortgage.
We may have options to help you avoid foreclosure and keep your home including reinstatement, repayment, forbearance, and modification. Contact us to determine if you qualify.
Depending on your situation, remaining in your home may not be a possibility. In this case, we may be able to offer a better choice than foreclosure like a short-sale or a deed-in-lieu of foreclosure.
Eligibility is not guaranteed.
How to Get Started
Follow the steps below to request borrower assistance. Questions about the process? Reach out to our Special Assets Team using the contact form below.
1. Download the Borrower Assistance Request Form.
2. Prepare a written explanation of your hardship.
Describe the specific nature of your hardship (i.e. income reduction, divorce, medical issues, etc.
3. Gather your information.
Prepare information about you and all of your income, expenses, and assets, including:
- Your intentions to either keep or transition out of your home
- Monthly living expenses
- The property’s status
- Your home’s real estate taxes
- Homeowner’s insurance premiums
- Your credit counseling agency
- Other liens, if any, on your property
Gather the required documentation per your hardship (see an application for details).
Fill out the Borrower Assistance Request Form completely and accurately.
4. Have questions or need help? Contact our Special Assets Team for assistance.
A member of our team will personally guide you through the process of applying for our borrower assistance program.
Get in Touch
Questions about Borrower Assistance? Fill out the form below to connect with us.